Voice call automation
Make outbound calls and handle inbound calls with human-like dialogue performed by an autonomous conversational voice agent.
- Call customers with appointment reminders,
- Conduct satisfaction surveys,
- Follow up on service inquiries,
- Answer incoming calls and seamlessly hand off to humans when appropriate.
Customer service automation
Provide 24/7 frontline support and fully handle routine inquiries and tasks, freeing up your human agents for complex issues thanks to a virtual customer support agent.
- Answer frequently asked questions,
- Help users troubleshoot common problems,
- Guide customers through onboarding flows or order tracking.
Document processing & compliance
Extract key information from forms, contracts, or invoices and automatically enter it into your systems with an AI agent that reads and processes documents faster than any human.
- Digitize invoices and check for errors,
- Review contracts and flag risky clauses,
- Validate claims and evidence against predefined terms and conditions.
HR assistance
Coordinate learning and development with personalized training plans, perfect for onboarding new hires or managing annual compliance training.
- Schedule workshops or e-learning sessions,
- Send reminders,
- Track progress and certifications,
- Adjust training content in real-time based on performance.
Workflow automation
Orchestrate processes, seamlessly connecting departments and systems through complex workflows that can span your entire business.
- Coordinate multi-step business processes across departments,
- Autonomously supervise customer orders from sales to fulfillment to billing,
- Adapt to exceptions and ensure every step is completed efficiently and in compliance.
Knowledge assistance
Answer employee or customer questions accurately while keeping your sensitive information private.
- Retrieve product information on demand,
- Access internal data for relevant, factual and up to date responses,
- Summarize documents and aggregate information on the fly,
- Isolate sensitive data, boosting productivity without risking data leaks.